Limited Warranty
This Limited Warranty covers all defects in material and workmanship of the Product arising or occurring as a result of your normal and ordinary use of the Product. In the event a defect covered by this Limited Warranty occurs, Blutron will repair or replace your Product in accordance with the terms of this Limited Warranty. The applicable period for the Limited Warranty begins from the original purchase date of the Product from an authorized Blutron Distributor or Dealer, and applies to the Product in the following ways:
|
Name of the Component |
Limited Warranty Period |
|
Vehicle Body (Metal Components): Frame assembly, stem and folding mechanism assembly, stemtop (goose head), handlebar, front fork, front wheel hub with drum brake assembly |
1 year |
|
Electronic Components: Battery assembly, controller assembly, rear wheel hub motor, dashboard assembly,battery charger, charging port, electronic throttle, brake lever with bell, brake cable, headlight, rear light |
180 days |
|
Components Subject to Wear: Tire and inner tube, front / rear mudguard, front/ rear fork cover, frame front/ rear cover, foot mat, handlebar grips, dashboard cover, kickstand, folding snap hook and buckle, cable plugs |
90 days |
2.Limited Warranty Service Process
If you discover what you believe is a defect for your Product, please contact Blutron at support@blutronpower.com. Blutron's technical support personnel are available to assist you in diagnosing and fixing any problems you may encounter in the use of your Product. In the event we cannot help you fix the problem, you may be entitled to warranty service under this Limited Warranty.
In order to submit your Product for warranty service pursuant to this Limited Warranty, you will be asked to provide Blutron with (i) proof of the original purchase of the Product from Blutron dealers, (ii) the Product's serial number, and (iii) a description of the defect if applicable. Upon verification of your eligibility, you will need to provide your name, mailing address and contact telephone number in order to receive a return materials authorization ("RMA") number, or the replacement parts. Blutron dealer or an authorized service provider must receive your defective Product within thirty (30) days from Blutron's issuance of an RMA to you.
You will be responsible for the cost of shipping and insuring the shipment of your Product to Blutron, and you assume the risk of loss in the event your Product is lost or damaged during shipment from you to Blutron. You must include your defective Product within the original packaging or Blutron approved packaging, which will be provided at a cost, for the shipment of the Product to Blutron. Blutron is not responsible for any damages caused by your improper packaging or shipment of the Product.
An authorized service provider or Blutron dealer will conduct an inspection of your Product. If Blutron reasonably determines that the problem is not covered under the Limited Warranty, Blutron will notify you and inform you of service or replacement alternatives that are available to you on a fee basis, or Blutron will return your Product to you unrepaired, and in such instance, you will be responsible for the cost of shipping and insuring the shipment of your Product from Blutron to you.
For eligible warranty claims, Blutron will service defective Product with new or reconditioned parts of same or similar style at no cost to you for the service. For eligible warranty claims, Blutron will pay reasonable return shipping charges for the return of the Product to you.
3.Limited Warranty Eligibility3.1. Your request for service must be received by Blutron within the Limited Warranty Period as described above, and Blutron must receive your Product in accordance with the Limited Warranty Service Process defined above.
3.2. Your Product must be purchased from an authorized dealer.
3.3. You must retain the original purchase receipt and your Limited Warranty, and provide this documentation to Blutron to verify your warranty eligibility.
3.4. This Limited Warranty describes the service available to you in the event your Product requires warranty service.
3.5. Your Product must have the serial number clearly legible, unobscured, uneffaced and unmodified.
3.6. Your Product must have its tamper-resistant seals in place and unmodified.
4.Limited Warranty ExclusionsThis Limited Warranty describes the service available to you in the event your Product requires warranty service, and you may have additional protections under your local laws. This Limited Warranty does not cover and excludes damage to your Product:
4.1. Caused by abuse, misuse, neglect or commercial use.
4.2. Caused by improper charging, storage, or operation, including, without limitation, use contrary to the users'materials, use exceeding specified height, weight and age limits, use on stairs, walls and curbs, or any extreme sport or exhibition use.
4.3. Caused by accident, collision, riding over obstacles, racing, fire, water submersion, high pressure water spray, freezing, earthquake, dropping, severe oxidation, or chemical solvent corrosion.
4.4. Caused by any repair that was unauthorized by Blutron.
4.5. Caused from improper packaging or mishandling during shipment to the warranty-service provider.
4.6. That is cosmetic, including, scratches, dents and the removal of protective coatings that are designed to diminish over time, unless such damage occurred due to a defect in materials.
4.7. Caused by the use of the Product with, or any modification to the Product using, any third party product, component or accessory that is not sold by Blutron.
4.8. That does not arise from Blutron's product-design, technology, manufacturing or quality.
5.Liability Disclaimer and LimitationBlutron does not assume, or authorize anyone to assume on its behalf, any other obligation or liability in connection with a Product, its component parts, accessories, service repair, or this Limited Warranty. Blutron is not responsible for any loss of use of a Product, its component parts, accessories, or for any inconvenience or other loss or damage which might be caused from any defect in a Product, its component parts, accessories, service repair, or for any other incidental or consequential damages the purchaser may have as a result of any defect in a Product, its component parts, accessories, or service repair.
THIS LIMITED WARRANTY IS THE ONLY WARRANTY APPLICABLE TO PRODUCT AND ITS COMPONENT PARTS, ACCESSORIES, AND SERVICE REPAIR. BLUTRON AND THE RESPECTIVE AFFILIATED COMPANIES DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION, OR MODIFICATION UNDER APPLICABLE LAW. ANY SUCH IMPLIED WARRANTIES WHICH MAY BE REQUIRED BY LAW AND ARE NOT DISCLAIMED HEREBY ARE LIMITED, TO THE EXTENT ALLOWED BY LAW, TO THE APPLICABLE PERIOD OF THIS LIMITED WARRANTY, OR TO THE APPLICABLE TIME PERIOD PROVIDED BY THE APPLICABLE COUNTRY/STATE LAW, WHICHEVER PERIOD IS SHORTER.
BLUTRON'S TOTAL AND AGGREGATE LIABILITY FOR ALL CLAIMS, JOINT AND SEVERALLY, ARISING HEREUNDER AND ANY AND ALL APPLICABLE WARRANTIES AT LAW ARE LIMITED TO THE REPAIR OR REPLACEMENT OF ANY DEFECTIVE PRODUCT, AS DETERMINED IN BLUTRON'S DISCRETION, AND ALL INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE HEREBY EXCLUDED, UNLESS SUCH LIMITATIONS AND EXCLUSIONS ARE PROHIBITED BY APPLICABLE LAW.
6.Applicable Law and Disputes