●Your Blutron Ebike includes a one-Year Limited Hardware Warranty.The Warranty covers the manufacturer's
defects with either replacement parts or refunds issued by BLUTRON.(User error:Damage caused by user errorwill not be covered by BLUTRON.Damage caused to components through accident,negligence,or misunder-standing of local traffic regulations are examples of user error).
● BLUTRON offers a warranty o Frame for 12 month:Each BLUTRON Ebike is rigorously tested and tuned by our
knowledgeable technicians and engineers before it arrives to your door.If you believe that your Blutron electricbike has a manufacturers defect,we ask that you reach out to us describing the issue.Documenting photos orvideos of suspected defects will greatly improve the process for both of us.Distinguishing between damagesustained during shipping versus manufactures defect is important.
●BLUTRON distinguishes between major and minor defects and their appropriate resolution onacase-by-case
basis.
●BLUTRON offers 12 months Battery and Motor Warranty.But this warranty does not cover the faulty operation
or failure to properly follow the manufacturer's instructions.Allother parts exceptconsumable partsare guaran-teed for 12 months for problems caused by the manufacturing process or material defects.For instance:brakeblocks,brake pads,brake handles,tires,and brake tubes are consumable parts.
Note:Appearance accessories and wearable parts are not eligible for Warranty.Wearable parts including innertubes,tires,and brake pads are not covered under the warranty.
1.Failure caused by not following the instruction manual.
2.Normal wear and tear,accident,abuse,neglect of care,improper assembly,or incorrect parts maintenance,and incorrect use of accessories by any user.
3.It is a part that will naturally wear out under normal use,and it does not apply to those who are free of chargeduring the aforementioned warranty period.
4.Failure to perform proper replacement and maintenance due to wear and tear of consumables,causing otherparts to malfunction and damage.
5.The warranty card does not match or alter the model of the bike.
6.Damage caused by overoading,riding over obstacles(including but not limited to descending steps,falling,etc.),performing extreme sports,etc.
7.Damage caused by force majeure(such as fire,earthquake,lightning,water damage,etc.).
8.Those who exceed the warranty date.